Terms & Conditions
All goods shall remain in the sole ownership of Peter Lewis paints Pty ltd. until such times as all monies payable have been received by the vendor. Prices are subject to change without notice.
All orders are subject to availability. We reserve the right to refuse and accept any order where there is a material error. Or description of goods or the advertised price.
Products are subject to change without notice. We reserve the right to add remove, alter products or substitute on the sale. This this reservation is extended to the matching of colours between batches and products. Whilst every effort is made to ensure the colour matches are acurate the nature of the pigments being natural and the plant based basis mean that colour does vary. And it's quite natural. In addition to this the effects of natural process of painted surfaces lead to colours changing over time & ageing, especially mineral paint, and lime wash. &our natural pigments.
Please notify any colour discrepancies before applying the products. Whilst every effort is made for our colours to be represented on the images and website for good accuracy the colours will be different & strongly recommend a sample pot of the colour & finish we cannot guarantee that your monitor display will be accurate.
If in doubt of your colour, please check before application. Peter Lewis paint pty ltd will take no responsibility of losses, damages or costs arising out of unsuitable, unsafe storage conditions. Which are on the label returns in Australia for Australian customers have certain cancellation rights under the Consumer Law regulation that Peter Lewis paints pty ltd offers the following return policy.
we are not able to return colours that have been custom mixed unless the product is found to be faulty. All of our paints mixed to order and therefore a specialised product cannot be returned. We will accept returns of a standard product which include all part l preparatory products any customer wishing to exercise that right must notify us by email if the paint is faulty, please contact us by email or phone.
Any goods mix to customers specification is clearly personalised and are excluded from the right to cancel damaged or lost goods where goods are delivered to a to or received by a customer damaged or there is a shortfall. Peter Lewis paints pty ltd must be notified within 14days of the order for replacement to be re sent free of charge. No such claim will be accepted outside that time limit. Any such redelivery is subject to provision by you and such proof of damage or shortfall as we may reasonably require.
The customer's attention is drawn to the application usage and safety information relating to the goods. Full information is available on our website. Additional information is available on request by ringing our office on any information or instructions whether verbal or in writing of any kind including website are not binding and only for guidance only. They are given in good faith without warranty.
Since skill of application and site conditions are beyond our control information or instructions given do not release the user from his or her liability to check for products suitability and application method. With regards to surface use, in any event, we do not accept any liability whatsoever for the performance and non performance of the product. any goods beyond the value of the goods. So wish for example we shall not be liable for risks for respect or wasted time or additional costs incurred by any person such as labour scaffolding, or liability in respect to consequential loss of any person. Any quoted delivery time, estimates only time shall not be the essence of delivery of any goods and the vendor Shall Not Accept no liability in relation to late delivery beyond the value of goods in question. The foregoing exclusion of limitations do not affect and are not subject to those of your statutory rights as by Australian Consumer Law.
These terms and conditions of any claim arising in relation to goods ordered or supplied shall in all respects be governed by Australian consumer law and any dispute arising under the connection with the foregoing. The foregoing shall be exclusive jurisdiction under Australian consumer law.
We reserve the right to change these terms and conditions from time to time and you should refer to them each time you place an order each address any comments or complaints, please contact customer service of Peter Lewis paints pty ltd 3-5 muriel av rydalmere Sydney.